FAQ

Making the decision to start therapy can be difficult, so we are honored that you took the first step to be here!

The purpose of this page is to help answer some of your questions about therapy. If you do not see a question that you have below, go to or contact us page and feel free to ask us – we will get back to you within 24 hours.

We offer Psychotherapy services for a wide range of needs. I truly believe that the smallest change in the way we view ourselves can cause a positive transformation. There is beauty in transformation and growth – The Butterfly Effect. What is different about Butterfly Effect Psychotherapy? Butterfly Effect Psychotherapy integrates the most current and modern evidence-based therapy methods to help you on your healing journey. Every client is individualized and will benefit from different combinations of approaches. This is your place to heal – we are focused on you and your well-being. We will challenge and educate you to help you get rid of unhelpful patterns, behaviours and thinking while empowering you. We know your potential and we help you tap into that through gaining strength and courage, and begin to find out how to recreate yourself. It is our goal to help you feel safe to make this transformative journey and change what has not worked for you.
Butterfly Effect Psychotherapy integrates the most current and modern evidence-based therapy methods to help you on your healing journey. Every client is individualized and will benefit from different combinations of approaches. This is your place to heal – we are focused on you and your well-being. We will challenge and educate you to help you get rid of unhelpful patterns, behaviours and thinking while empowering you. We know your potential and we help you tap into that through gaining strength and courage, and begin to find out how to recreate yourself. It is our goal to help you feel safe to make this transformative journey and change what has not worked for you.
Simply contact us to request a complimentary consultation. Once you feel like your therapist is a good fit for your needs, you can create an account by clicking “Client Portal” on our website. You will receive intake forms to fill out before your intake session. Please note for couples and family sessions, each person would have to fill out their own forms.
No, it is not mandatory. We want you to feel as comfortable as possible. The free consultation gives you an opportunity to ask questions about the therapy we offer and for you to tell us a little bit about yourself. This will also allow us to see if we are a “good match”. We can collaborate and discuss the best options for you during the consultation.

The amount of therapy sessions is individualized and depends on the nature of your issue and the goals that you would like to reach in therapy. It also depends on how committed you are in therapy and the frequency of your sessions. Sessions can be weekly, biweekly or monthly. This will be decided by you and your therapist.

Your therapist will work with you to determine approximately how long you will be in therapy. However, most of our clients notice an improvement after 3-10 sessions.

In consideration of other clients, we ask that you give us a minimum of 24-hour notice to cancel or reschedule an appointment. With exception to emergencies, failure to give us 24 hour notice, will result in you being charged 50% of the session cost. No shows will result in you being charged 100% of the session cost.
Unfortunately, we do not offer direct billing. After paying for your session, you will receive an electronic receipt that you can submit to your insurance company for reimbursement. Most clients find this process to be efficient and straight-forward.

Our Registered Psychotherapist fees range depending on the provider’s designation, experience, and the type of treatment required by the client.

All fees are within the recommended ranges by the professional colleges of each provider.

We also have a low-cost therapy program provided by our Psychotherapy Masters level interns. Please let us know if you are interested in this opportunity.

We provide a limited amount of reduced fee services for clients based on their financial need. You can ask about this option when you contact us.

Confidentiality is our priority, so unless you approach and speak to your therapist, they will respect your confidentiality and not acknowledge you in public.

It is totally up to you if you want to say hello and break your own confidentiality. If you say hello, your therapist will then acknowledge you in public. This is YOUR process and it is important to us that you are comfortable.

We are currently a fully virtual clinic. We offer video and phone sessions using a secure video platform.
All of our therapists at Butterfly Effect Psychotherapy offer complimentary video or phone consultations to ensure that you are comfortable before starting therapy with them. We understand the importance of finding the right therapist fit and the impact that has on your therapeutic journey. Feel free to review our therapists biographies and book a complimentary consultation with one of them. If you are not sure who to choose, our admin team would be happy to match you with a therapist. If you are still unsure about the fit after completing a consultation, we will help you book a consultation with another therapist!

Cannot find your question? No worries! Please contact us. We would be happy to answer any of your questions.

Book a complimentary consultation to start your transformation!