FAQ

What is The Butterfly Effect Counselling & Psychotherapy Services?

We offer counselling and Psychotherapy services for a wide range of needs.  I truly believe that the smallest change in the way we view ourselves can cause a positive transformation.  There is beauty in transformation and growth – The Butterfly Effect.  

What is the first step in starting this journey?

Simply contact our office and request an appointment. At the beginning of the first session you will be asked to complete new client paperwork.  Please note for couples and family sessions, each person would have to fill out their own paperwork.  

Do I have to set a free 15 minute phone consultation before booking an appointment? 

No, it is not mandatory.  We want you to feel as comfortable as possible. The free consultation gives you an opportunity to ask questions about the therapy we offer and for you to tell me a little bit about yourself.  This will also allow us to see if we are a “good match”. We can collaborate and discuss the best options for you during the initial consultation. 

How long does therapy last?

The longevity of the therapy is individualized and depends on how much support the individual needs.  Each individual session lasts approximately 55 minutes, although we might sometimes recommend a longer or shorter session. Sessions can be weekly, biweekly, monthly, etc and this will be decided by you and your therapist.  

Can I schedule video counselling instead of face to face counselling? 

Yes, although we generally prefer face-to-face sessions we understand that everyone’s situation is different and for some people video counselling is preferable. Video counselling is the same rate as in office sessions.  

Oh no! What happens if I miss an appointment?

In consideration of other clients, we ask that you give us a 24-hour notice to cancel or reschedule an appointment.  Failure to give us 24 hour notice, will result in you being charged 50% of the session rate.

Do you offer reduced rates for those who are in financial need?

We provide a limited amount of reduced fee services for clients based on their financial need.  You can ask about this option when you contact us.